FAQS

Our goal is to provide each customer with a smooth shopping experience and excellent customer service. 

I need to redeem my eGift Card or Discount Code.

How do Redeem my eGift Card or Discount Code?

Effective December 18, 2022

At this time only Beauty eGift Cards are available for purchase on http://shoptmbmakeup.com and can be redeemed during the booking process to confirm a makeup application service or makeup class.  Visit https://tmbmakeupartistry.com/contact-us/ to begin scheduling your makeup service or class. 

Beauty eGift Cards and Discount codes can also be applied to other products once made available on http://shoptmbmakeup.com.

To Book A Makeup Service or Class

Visit https://tmbmakeupartistry.com/contact-us/ to begin scheduling your makeup service or class. After a confirmed date and time has been communicated, follow the steps provided in your email communication to enter your eGift Card or Discount Code to redeem. 

I didn't receive an email with my eGift Card. 

What should I do?

Email your questions or concerns to: support@shoptmbmakeup.com. Enter your order number for faster service.

I did not receive an email with my digital download

What should I do?

Email your questions or concerns to:  support@shoptmbmakeup.com.  Enter your order number for faster service.

 

We make every effort to respond within 24-48 hours, depending on when your message arrives in our inbox.